III.THE INFORMATION WE COLLECT AND HOW WE COLLECT IT:
“Information” includes Personal Information, Location Data, Log Data, Non-Personal Information, Sensitive Personal Information (all as defined below). In certain cases You will be given the option to not provide us with Your information, in which case, if You decide to not share such Information, certain features within the D2D Chat App may not be available to You.
In providing our services, we collect, store and use the following information relating to You. Please note that only your registration details are stored on our servers and synced regularly.
a.Your Personal Information will be collected by us only during registration..
b.“Personal Information” is any information or combination of information that relates to You, and can be used to identify You. Personal Information shall include,only the following:
i.Information You make available to us when You open an account or use our services which shall be only Your PIN, location and email address (if you chose to provide it during registration)
a.“Non-Personal Information” is any information that relates to You but from which it is not practicable to directly or indirectly identify You, such as anonymous user usage data, referring / exit pages and URLs, platform types, asset views, clickstream data and includes Personal Information in aggregated, anonymised or pseudoanonymised form.
“Location Data” is information that we collect regarding Your current and saved location (when You use a location-enabled device), including:
a.The location of Your mobile and computer device when You use our services, such as from the GPS, WiFi, LAN, cell phone tower locations accelerometer or other similar satellite services or sensors in Your mobile and computer devices;
b.The IP address of the device or internet service You use to access our services
a.Technical information such as Your mobile carrier, configuration information made available by Your web browser or other programs You use to access our services, Your IP address and Your device’s version and identification number;
b.Information about the state of Your device if the D2D Chat App crashes such as device model and built, device orientation, whether location services are active, operating system version, amount of memory free, amount of storage free and the amount of battery percentage;
c.Information about what You have searched for and looked at while using our services, such as web search terms used, social media profiles visited and details of other information and content accessed or requested by You in using our services;
5.Sensitive Personal Information:
a.Sensitive Personal Information is information that relates to Your racial or ethnic origin, political opinions, religious beliefs or other beliefs of a similar nature, membership of trade unions, physical or mental health or conditions, sexual life information or any details of the commission or alleged commission of any offences by You or any order, judgment, sentence passed in relation thereto. No sensitive personal information will be accessed by us.
IV.HOW WE MAY USE YOUR INFORMATION:
1.We may use Your Information for any of the following purposes:
a.To provide and maintain our services to You;
b.For customer service, security, fraud-detection and archival..
c.To provide You with in app marketing that is more relevant to You (as discussed in more detail under the “In App Marketing” section in the D2D Chat Terms of Service);
d.To better understand how You access and use our services, for the purposes of trying to improve our services and to respond to Your desires and preferences, including language and location customisation, personalised help and instructions, or other responses to Your and other customers’ usage of our services;
e.To help us develop new services and features;
f.To improve the quality and design of our existing services;
g.To investigate and prevent the misuse of any of our services;
h.To assess the effectiveness of and improve marketing and promotional activities on or in connection with our services when Your account is subscribed to an official account; and
i.To allow You to participate in surveys about our products and services. If You participate in a survey, we may request certain personal information from You. Participation in these surveys is voluntary and You therefore have a choice whether or not to disclose this information.
j.We may use a third party service provider to conduct these surveys and such third party service provider will be prohibited from using Your personal information for any purpose other than conducting the survey.
2.Please note further that for the purposes of seeking to provide our users with a better experience, to improve our services or otherwise where You have consented, Personal Information collected through our services may, subject to user privacy controls (where available), be used by our other services (including in an aggregated or individualised manner).
3.For example, Personal Information collected during Your use of the Site may be used to try to present more relevant advertising to You. You may also be able to use, migrate or export Your Personal Information contained in one of our services to another of our services, where such option is available.
2.Any billing information that may be collected by us from You will be deleted thirty (30) days after Your account with us has been terminated or deleted.
VI.SHARING OF YOUR PERSONAL INFORMATION:
VII.COMMUNICATIONS FROM US:
1.Newsletters and other types of communications: When You use our service, we may use the information, submitted by You while registering for D2D Chat App, to send You in app messages, push notifications to Your device or send You emails
2.Service-related announcements: We may from time to time send You service-related announcements when we consider it necessary to do so (such as when we temporarily suspend one of our services for maintenance). You may not opt-out of these service-related announcements, which are not promotional in nature.
VIII.A WORD ABOUT SENSITIVE PERSONAL INFORMATION:
1.In some jurisdictions, certain Personal Information, such as information about Your race or ethnic origin, religious or philosophical views or personal health, is characterised as “sensitive” and is subject to stricter regulation than other personal information. Please note that the content and Information that You input to our services, such as photographs or information about Your school or social activities, are done voluntarily by You and may reveal Your sensitive Personal Information to others.
2.All and any such Sensitive Personal Information collected by us from You will be deleted within thirty (30) days from the date on which You remove such information from the D2D Chat App or Your account with us is terminated or deleted for any reason whatsoever, whichever is earlier. However, we urge You to consider whether it is appropriate to communicate Personal Information of a sensitive nature in the manner You are proposing to communicate it using our services, prior to posting such information.
IX.THIRD PARTY SERVICES ON OUR SERVICE:
1.Our service may link You to, social media or other services (including websites) provided by a third party. For example:
a.We may (whether in advertisements or otherwise within our services) provide You with links that allow You to access third party services or websites.
1.As contained in D2D Chat’s Terms of Service, children under the age of 13 are not allowed to use our services. We do not knowingly collect Personal Information from any children under the age of 13. Please contact us at [email protected] if You believe we have any Personal Information from any children under the age of 13 and we will promptly investigate (and endeavor to remove) such Personal Information.
2.We reserve the right to delete or deactivate an account of a user who is found to be under the age of 13. Upon such deactivation, we will endeavour to permanently delete all Information shared by such users.
XIII.TRANSFER, STORAGE AND SECURITY OF YOUR PERSONAL INFORMATION:
We operate and may continue to operate servers in a number of jurisdictions around the world, so the server on which Your Personal Information is used and stored may not be in Your jurisdiction.
2.In our service, we use encryption technology to protect the messages that You send and receive. Please be aware that despite our efforts, no data security measures can guarantee 100% security at all times. Our systems and the communications networks through which You access our services may be subject to security breaches and failures which are due to circumstances beyond our reasonable control. If You have any questions regarding the security of Your Personal Information, please contact us at [email protected]
3.The personal information shared by You at the time of Your registration for our services will be stored by us for a fixed period of time, after which it will be permanently deleted. By using our services You expressly consent that Your personal information may be used by us and our affiliate companies for a period of ten years from the date of termination or deactivation of Your account, whichever is earlier. We store Your personal information for sending You and Your contacts information about any improvements, enhancements and updates in our existing services and any new services and products launched by us, which in our opinion, may be of interest to You or which may help to bring You back to our services, should You have terminated Your account with us. You and Your contacts will be given the option to opt-out of such promotional and marketing messages. If You and/or Your contacts choose to opt out, You will no longer receive any of our marketing and advertising promotional messages and we will permanently delete Your personal information held by us.
XII.PERIOD OF USE OF YOUR PERSONAL INFORMATION:
2.Subject to applicable laws and regulations, You may have the right to request to receive a copy of and make any corrections to Your Personal Information which we hold, and to request that we deactivate and not use any of Your Personal Information that is stored by us. You may direct such a request to us, or where we offer this option in our services, You may also log into Your account with us and make the appropriate changes. We will respond to all requests made to us within 40 working days.
XIII.Contact D2D Chat:
Version 1: last updated on- 13 June 2017