We value Your privacy. This D2D Chat Privacy Policy informs You of Your choices and our practices regarding any Information You provide to us. The D2D Chat Privacy Policy is incorporated into and forms part of the D2D Chat Terms of Service. If You do not agree with the terms of this Privacy Policy (hereinafter referred to as “this Privacy Policy”) You may not use our services (as defined in D2D Chat’s Terms of Service). Your use of our services signifies Your acceptance of D2D Chat’s Terms of Service, this Privacy Policy, the D2D Chat Cookies Policy and the D2D Chat Acceptable and Fair Use Policy.
Your use of our services may involve the collection and use of Your Information (as defined hereunder) by us. It is important for You to understand how this happens and how You may control it, so please read this Privacy Policy carefully.



1.This Privacy Policy applies across all of our services as defined in D2D Chat’s Terms of Service. This Privacy Policy is incorporated into and forms part of the D2D Chat Terms of Service that You agreed to in order to use our services. Any terms used in this Privacy Policy will have the same meaning as the equivalent defined terms in the D2D Chat Terms of Service, unless otherwise defined in this Privacy Policy or the context requires otherwise.

2.Please also note that this Privacy Policy does not apply to Information collected through third party services (including any third party websites) that You may access through our services; 


1.We may from time to time revise or add specific instructions, policies and terms to this Privacy Policy. These instructions, policies and terms form part of this Privacy Policy.

2.Where we consider that any changes to this Privacy Policy are reasonably material, we will notify You (via the Site, by direct communication to You or by other means). By continuing to use our services after any changes to this Privacy Policy, with or without notice from us, You are agreeing to the revised Privacy Policy.


“Information” includes Personal Information, Location Data, Log Data, Non-Personal Information, Sensitive Personal Information (all as defined below). In certain cases You will be given the option to not provide us with Your information, in which case, if You decide to not share such Information, certain features within the D2D Chat App may not be available to You.
In providing our services, we collect, store and use the following information relating to You. Please note that only your registration details are stored on our servers and synced regularly.

1.Personal Information:

a.Your Personal Information will be collected by us only during registration..

b.“Personal Information” is any information or combination of information that relates to You, and can be used to identify You. Personal Information shall include,only the following:

i.Information You make available to us when You open an account or use our services which shall be only Your PIN, location and email address (if you chose to provide it during registration) 

2.Non-Personal Information:

a.“Non-Personal Information” is any information that relates to You but from which it is not practicable to directly or indirectly identify You, such as anonymous user usage data, referring / exit pages and URLs, platform types, asset views, clickstream data and includes Personal Information in aggregated, anonymised or pseudoanonymised form.

b.You provide Your express consent that we may collect and share non-personally-identifiable information with third-parties in accordance with this D2D Chat Privacy Policy to better understand Your usage patterns for certain content, services, promotions, and/or functionality related to the D2D Chat App.

3.Location Data:
“Location Data” is information that we collect regarding Your current and saved location (when You use a location-enabled device), including:

a.The location of Your mobile and computer device when You use our services, such as from the GPS, WiFi, LAN, cell phone tower locations accelerometer or other similar satellite services or sensors in Your mobile and computer devices;

b.The IP address of the device or internet service You use to access our services

4.Log Data:
“Log Data” is certain technical information that is automatically collected and logged by our servers when You use our services, whether through the use of cookies, web beacons and log files or otherwise, including:

a.Technical information such as Your mobile carrier, configuration information made available by Your web browser or other programs You use to access our services, Your IP address and Your device’s version and identification number;

b.Information about the state of Your device if the D2D Chat App crashes such as device model and built, device orientation, whether location services are active, operating system version, amount of memory free, amount of storage free and the amount of battery percentage;

c.Information about what You have searched for and looked at while using our services, such as web search terms used, social media profiles visited and details of other information and content accessed or requested by You in using our services;

5.Sensitive Personal Information:

a.Sensitive Personal Information is information that relates to Your racial or ethnic origin, political opinions, religious beliefs or other beliefs of a similar nature, membership of trade unions, physical or mental health or conditions, sexual life information or any details of the commission or alleged commission of any offences by You or any order, judgment, sentence passed in relation thereto. No sensitive personal information will be accessed by us.


1.We may use Your Information for any of the following purposes:

a.To provide and maintain our services to You;
b.For customer service, security, fraud-detection and archival..
c.To provide You with in app marketing that is more relevant to You (as discussed in more detail under the “In App Marketing” section in the D2D Chat Terms of Service);
d.To better understand how You access and use our services, for the purposes of trying to improve our services and to respond to Your desires and preferences, including language and location customisation, personalised help and instructions, or other responses to Your and other customers’ usage of our services;
e.To help us develop new services and features;
f.To improve the quality and design of our existing services;
g.To investigate and prevent the misuse of any of our services;
h.To assess the effectiveness of and improve marketing and promotional activities on or in connection with our services when Your account is subscribed to an official account; and
i.To allow You to participate in surveys about our products and services. If You participate in a survey, we may request certain personal information from You. Participation in these surveys is voluntary and You therefore have a choice whether or not to disclose this information.
j.We may use a third party service provider to conduct these surveys and such third party service provider will be prohibited from using Your personal information for any purpose other than conducting the survey.

2.Please note further that for the purposes of seeking to provide our users with a better experience, to improve our services or otherwise where You have consented, Personal Information collected through our services may, subject to user privacy controls (where available), be used by our other services (including in an aggregated or individualised manner).

3.For example, Personal Information collected during Your use of the Site may be used to try to present more relevant advertising to You. You may also be able to use, migrate or export Your Personal Information contained in one of our services to another of our services, where such option is available.

4.If any of Your Personal Information comprises of Your Content (as defined in the D2D Chat Terms of Service), we and our affiliate companies may, subject to this Privacy Policy, use such Personal Information in accordance with the “Your Content” section of the D2D Chat Terms of Service.


1.You are offered the opportunity to access additional features and become a premium user on payment of certain charges from time to time. You may become a premium user by purchasing the additional features in-app or through the website by providing Your billing information so that Your payment for the additional features can be processed. We use the services of third parties to process Your payments and we require that these third parties take the appropriate organizational and technical measures to protect data relating to Your billing information. Please review the terms of use and privacy policies of those third parties before providing Your banking or payment information.

2.Any billing information that may be collected by us from You will be deleted thirty (30) days after Your account with us has been terminated or deleted.


1.Other than as permitted under this Privacy Policy or as otherwise consented to by You, we will not pass Your Personal Information to any other third parties for their processing for any purposes.

2.We and our affiliate companies may share Your Personal Information within our group of companies and with joint venture partners and third party service providers, contractors and agents (such as communication service providers who send emails or push notifications on our behalf, and mapping services providers who assist us and You with location data), in each case, for the purposes of: (i) providing and maintaining our services to You; (ii) assisting us in carrying out the purposes mentioned above; (iii) carrying out our obligations and enforcing our rights under the D2D Chat Terms of Service or this Privacy Policy; and/or (iv) help understand and improve our services. These third parties may be located, and use and store Your Personal Information, outside of Your jurisdiction for these purposes.

3.Where we or our affiliate companies do share Your Personal Information with any third parties, we will use reasonable efforts to ensure that such third parties only use Your Personal Information: (i) in compliance with this Privacy Policy; and (ii) subject to any other instructions we give them, including any appropriate confidentiality and security measures that we implement.

4.You consent to the third party use, sharing and transfer of Your Personal Information, both inside and outside of Your jurisdiction, as described in this Privacy Policy. We will not transfer Your personal data to any third party or affiliates in any country or territory unless that country or territory ensures an adequate level of protection for Your rights and freedoms in relation to the processing, storing and retention of personal data.

5.As we continue to develop our business, we or our affiliate companies may be acquired by a third party. In these circumstances, if D2D Chat is acquired by or merged with a third party entity it may be the case that Your Information is transferred within our group and/or transferred to a third party who will continue to operate our services or similar services under either this Privacy Policy or a different privacy policy which will be notified to You. Such right to transfer Your Information lies solely with us. The party to which Your Information is transferred may be located, and may use Your Information, outside of Your jurisdiction. In the event of our bankruptcy, insolvency or assignment for the benefit of creditors, we may not be able to control how Your personal information is treated, transferred, or used.

6.You agree that we or our affiliate companies may be required to retain, preserve or disclose Your Personal Information: (i) in order to comply with applicable laws or regulations; (ii) in order to comply with a court order, or other legal process; (iii) in response to a request by a government authority, law enforcement agency or similar body (whether situated in Your jurisdiction or elsewhere); or (iv) where we believe it is reasonably necessary to comply with applicable laws or regulations. You also agree that we or our affiliate companies may need to disclose Your Personal Information in order to enforce the D2D Chat Terms of Service or this Privacy Policy, protect our rights, property or safety, or the rights, property or safety of our affiliate companies or other users of our services.


1.Newsletters and other types of communications: When You use our service, we may use the information, submitted by You while registering for D2D Chat App, to send You in app messages, push notifications to Your device or send You emails 

2.Service-related announcements: We may from time to time send You service-related announcements when we consider it necessary to do so (such as when we temporarily suspend one of our services for maintenance). You may not opt-out of these service-related announcements, which are not promotional in nature.


1.In some jurisdictions, certain Personal Information, such as information about Your race or ethnic origin, religious or philosophical views or personal health, is characterised as “sensitive” and is subject to stricter regulation than other personal information. Please note that the content and Information that You input to our services, such as photographs or information about Your school or social activities, are done voluntarily by You and may reveal Your sensitive Personal Information to others.

2.All and any such Sensitive Personal Information collected by us from You will be deleted within thirty (30) days from the date on which You remove such information from the D2D Chat App or Your account with us is terminated or deleted for any reason whatsoever, whichever is earlier. However, we urge You to consider whether it is appropriate to communicate Personal Information of a sensitive nature in the manner You are proposing to communicate it using our services, prior to posting such information.

3.You consent to all processing of Sensitive Personal Information for the purposes and in the manner described in this Privacy Policy.


1.Our service may link You to, social media or other services (including websites) provided by a third party. For example: 

a.We may (whether in advertisements or otherwise within our services) provide You with links that allow You to access third party services or websites.

b.These third party social media or other services may be hosted by the relevant third party or us. Your use of any such third party services (whether social media services or otherwise), including any Personal Information You provide to such third parties, are subject to the relevant third party’s own terms of services and privacy policies and not the D2D Chat Terms of Service or this Privacy Policy, so please review their terms carefully.

c.This Privacy Policy only applies to any Information collected by us, it does not apply to any services offered by or information practices of any third parties, and we bear no liability for any third party use of any Information provided by You to them.


1.As contained in D2D Chat’s Terms of Service, children under the age of 13 are not allowed to use our services. We do not knowingly collect Personal Information from any children under the age of 13. Please contact us at [email protected]  if You believe we have any Personal Information from any children under the age of 13 and we will promptly investigate (and endeavor to remove) such Personal Information.

2.We reserve the right to delete or deactivate an account of a user who is found to be under the age of 13. Upon such deactivation, we will endeavour to permanently delete all Information shared by such users.


We operate and may continue to operate servers in a number of jurisdictions around the world, so the server on which Your Personal Information is used and stored may not be in Your jurisdiction.


1.You consent to the transfer of Your Personal Information (both inside and outside of Your jurisdiction) for the purposes described in this Privacy Policy. You understand that the D2D Chat app and the site are hosted in the United Kingdom. If You are a user accessing the Site and/or the D2D Chat  app from the United States, Asia, or any other region with laws or regulations governing personal data collection, use, and disclosure, that differ from the laws applicable in the United Kingdom, please be advised that through Your continued use of the Site and/or the D2D Chat App, which are governed by the laws of England and Wales, this Privacy Policy, the D2D Chat Terms of Service, the D2D Chat Cookies Policy and the D2D Chat Acceptable and Fair Use Policy, You are transferring Your Personal Information to the United Kingdom and You expressly consent to that transfer and consent to be governed by English law for these purposes. We use a variety of security technologies and procedures, including advanced encryption methods for the purpose of preventing loss, misuse, unauthorised access or disclosure of Information.

2.In our service, we use encryption technology to protect the messages that You send and receive. Please be aware that despite our efforts, no data security measures can guarantee 100% security at all times. Our systems and the communications networks through which You access our services may be subject to security breaches and failures which are due to circumstances beyond our reasonable control. If You have any questions regarding the security of Your Personal Information, please contact us at [email protected]

3.The personal information shared by You at the time of Your registration for our services will be stored by us for a fixed period of time, after which it will be permanently deleted. By using our services You expressly consent that Your personal information may be used by us and our affiliate companies for a period of ten years from the date of termination or deactivation of Your account, whichever is earlier. We store Your personal information for sending You and Your contacts information about any improvements, enhancements and updates in our existing services and any new services and products launched by us, which in our opinion, may be of interest to You or which may help to bring You back to our services, should You have terminated Your account with us. You and Your contacts will be given the option to opt-out of such promotional and marketing messages. If You and/or Your contacts choose to opt out, You will no longer receive any of our marketing and advertising promotional messages and we will permanently delete Your personal information held by us.


1.Subject to the applicable provisions set out herein and applicable laws and regulations, we will only use Your Personal Information to fulfil the purposes as set out in this Privacy Policy.

2.Subject to applicable laws and regulations, You may have the right to request to receive a copy of and make any corrections to Your Personal Information which we hold, and to request that we deactivate and not use any of Your Personal Information that is stored by us. You may direct such a request to us, or where we offer this option in our services, You may also log into Your account with us and make the appropriate changes. We will respond to all requests made to us within 40 working days.

XIII.Contact D2D Chat:

If You have any concerns about this Privacy Policy You may contact us via email on [email protected]

Version 1: last updated on- 13 June 2017